Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will address customer inquiries effectively, route complex issues to the appropriate team members, and influence in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a passion to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also crucial.
If you are enthusiastic about joining a rewarding environment and making a meaningful impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Work with Eclerx
Are you dedicated about providing exceptional customer support? Do you have strong communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our workforce is passionate to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer requests in a timely and courteous manner
* Assisting with customer problems
* Updating customer details
This is opportunity to work with a growing team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to careers@eclerx.com .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as check here an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Troubleshooting technical issues
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll provide timely and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will require communicating with customers in a courteous and friendly manner.
- You will also be responsible for resolving a spectrum of customer concerns
- Eclerx offers a rewarding work environment with opportunities for development.